Sandos Caracol Eco ResortInclusive - Playa del Carmen

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort ison Playa del Carmen Beach, overlooking Cozumel Island. Some of the rooms have balconies overlooking the Caribbean Sea.

Sandos Caracol Eco Resort is in beautiful gardens and features bright accommodations.rooms have flat-screen TVs, air conditioning and a minibar. Wi-Fi is available for free in public areas.
Sandos Caracol Eco Resort features lessons, including yoga and scuba diving. There is also a water sports center, evening entertainment, and childrens and teens activities. Spa facilitiesa sauna, hot tub and gym.

There are 3 buffetes including international and itialian, plus 6 a la carte restaurants (Oriental, Mexican Brazilian, Italian, Mediterranean and stake house).

There are ecological activities for the whole family.

The Sandos Caracol Eco Resort is 3.2 km from the Church of Guadalupe and a 45-minute drive from Cancún Airport. The Gran Coral Golf Riviera Maya is located within the same estate as the Sandos.

The hotel day starts from hour 15:00 and ends at 12:00.

Please note that for reservations done for more than 4 rooms, different policies apply, and the payment of the full reservation must be made after reservation.

Upon check-in photo identification and credit card is required. special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An environment fee of $31.12 MXN pesos per night isincluded and must be paid at check-in.

Please note room service is only available for "Royal Elite" guests, as well as in the Signature eco rooms.

Dear Guest, Hoping you are well. We would like to share with you important information about our check-out time, which is at 12 noon and you must stay at the property no later than 1:00 p.m. After that time there will be an extra cost of $20 USD per personper hour, direct payment at reception.

Sandos Caracol Room Service - Service will be provided from 10 am to 10 pm, starting August 16, 2024.

Please note that Lirios Restaurant has a temporary closure from November 4th to 11th for replacement of air conditioning pipes, maintenance of furniture and decoration.

Below are the updated operating hours for the water park:
● Children’s water slide area: Wednesday to Monday, from 9:00 a.m. to 6:00 p.m.
● Adult water slide area: Wednesday to Monday, from 10:00 a.m. to 5:00 p.m.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Pool View Superior (2 Adults). Features 247 room service, VIP services, a bathrobe and view of the pool and Caribbean Sea. ;
Pool View One Bedroom Suite (2 Adults). Features a bathrobe, daily turn down and a view of the pool and Caribbean Sea. ;
Signature Eco Superior (2 Adults + 2 Children). The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV with streaming services and a balcony. The unit has 2 beds. ;
Eco Family Suite (3 Adults + 2 Children). The spacious twindouble room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds. ;
Signature Eco Superior (2 Adults + 1 Child). Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This triple room has air conditioning, a minibar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds. ;
Signature Eco Superior (3 Adults + 1 Child). Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a minibar and a flat-screen TV with streaming services. The unit has 2 beds. ;
Signature Eco Superior. Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a minibar and a flat-screen TV with streaming services. The unit offers 2 beds. ;
Eco Family Suite (2 Adults + 2 Children). Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this studio also features air conditioning, a minibar and a flat-screen TV with streaming services. The unit has 2 beds. ;
Eco Family Suite (2 Adults + 3 Children). This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 2 beds. ;
Eco Family Suite. The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also offers a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds. ;
Eco Family Suite (3 Adults + 1 Child). Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this studio also offers air conditioning, a minibar and a flat-screen TV with streaming services. The unit offers 2 beds. ;
Eco Family Suite (2 Adults + 1 Child). The spacious family room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this family room also features a tea and coffee maker, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds. ;
Pool View Superior (2 Adults + 1 Child). The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has a minibar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds. ;
Pool View Superior (2 Adults + 2 Children). The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this suite also provides a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool View Penthouse (2 Adults + 2 Children). The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View One Bedroom Suite (2 Adults + 1 Child). The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View One Bedroom Suite (2 Adults + 2 Children). The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View Penthouse (2 Adults + 1 Child). The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View Penthouse (3 Adults). This triple rooms special feature is the hot tub. The spacious triple room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Pool View One Bedroom Suite (3 Adults). The spacious triple room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Pool View Superior (3 Adults). The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. ;
Eco Family Suite (3 Adults). Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a minibar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds. ;
Signature Eco Superior (3 Adults). Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio has air conditioning, a minibar, a flat-screen TV with streaming services and a balcony. The unit has 2 beds. ;
Penthouse Royal Elite. This single rooms standout feature is the hot tub. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed. ;
Pool View Penthouse (2 Adults). Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View One Bedroom Suite. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed. ;
Pool View Superior. Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this single room also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed. ;
Eco Family Suite. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this single room also features air conditioning, a minibar and a flat-screen TV with streaming services. The unit has 1 bed. ;
Eco Superior Single. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room has air conditioning, a minibar, a flat-screen TV with streaming services and a balcony. The unit has 1 bed. ;
Pool View Penthouse (3 Adults + 1 Child). This quadruple room offers a hot tub. The spacious quadruple room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds. ;
Pool View One Bedroom Suite (3 Adults + 1 child). The spacious quadruple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds. ;
Pool View Superior (3 Adults + 1 child). Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room features air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds. ;
Eco Family Penthouse. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds. ;
Eco Family Penthouse. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds. ;
Eco Family Penthouse (2 Adults + 1 Child). Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds. ;
Eco Family Penthouse (2 Adults + 2 Children). Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Eco Family Penthouse (2 Adults + 3 Children). Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Eco Family Penthouse (3 Adults). Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds. ;
Eco Family Penthouse (3 Adults + 1 Child). Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious family room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Eco Family Penthouse (3 Adults + 2 Children). Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds. ;
Select club Deluxe. Guests will have a special experience as the suite features a private pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a hairdryer. This suite provides a flat-screen TV. The unit offers 2 beds. ;
Select club Deluxe. This double rooms standout feature is the private pool. This double room offers air conditioning, a flat-screen TV and a balcony. The unit has 2 beds. ;
Select club penthouse. This double room provides a private pool. Featuring a balcony, this double room also offers air conditioning and a flat-screen TV. The unit offers 2 beds. ;
Select club penthouse. This double rooms standout feature is the private pool. Boasting a balcony, this double room also offers air conditioning and a flat-screen TV. The unit has 2 beds. ;
Select club Superior. Guests will have a special experience as this single room features a private pool. This single room offers air conditioning, a flat-screen TV and a balcony. The unit offers 1 bed. ;
Select club Superior. The private pool is a top feature of this suite. Boasting a balcony, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed.