Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
WiFi
Airport pick upadditional charge
Evening entertainment
Security alarm
Public Bath
Spa and wellness centreadditional charge
Food can be delivered to guest accommodation
Concierge service
Spa lounge/relaxation area
Luggage storage
Air conditioning
Toilet with grab rails
Linens, towels and laundry washed in accordance with local authority guidelines
Table tennis
Laundryadditional charge
Fitness
Movie nightsadditional charge
Airport shuttle (additional charge)
Business centreadditional charge
Massage chair
Staff follow all safety protocols as directed by local authorities
Car hire
Strollers
Picnic area
Soundproof rooms
Manicure
Live music/performance
Baby safety gates
Golf course (within 3 km)additional charge
Facilities for disabled guests
Breakfast takeaway containers
Fitness centre
Smoke alarms
Safety deposit box
Kids' outdoor play equipment
Billiards
Beach
Body treatments
Steam room
Indoor play area
Free WiFi
Valet parking
Cycling
Bar
ATM/cash machine on site
Snack bar
Dry cleaningadditional charge
Fire extinguishers
Thermometers for guests provided by property
Fruits
Key card access
Family rooms
Kid meals
Daily housekeeping
Bike tours
Screens or physical barriers placed between staff and guests in appropriate areas
Spa/wellness packages
Hiking
Yoga classes
Body wrap
Sun terrace
Use of cleaning chemicals that are effective against Coronavirus
Kids' club
Guest accommodation is disinfected between stays
Kids' pool
Guest accommodation sealed after cleaning
Face masks for guests available
Contactless check-in/check-out
Pedicure
Terrace
Saunaadditional charge
Shuttle service
Key access
Coffee house on site
Barber/beauty shop
Breakfast in the room
Airport drop offadditional charge
Swimming pool
Delivered food is securely covered
Pool bar
Games room
Hand sanitizer in guest accommodation and key areas
Facial treatments
Non-smoking rooms
Allergy-free room
First aid kit available
Fitness/spa locker rooms
Outdoor pool (all year)
Fitness classes
Parking on site
Physical distancing rules followed
Access to health care professionals
Wine/champagne
Sun loungers or beach chairs
Sun umbrellas
Walking tours
Tour desk
Airport shuttle
Meeting/banquet facilitiesadditional charge
Children's playground
Wheelchair accessible
CCTV in common areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Room service
Lift
Invoice provided
Beauty Services
Nightclub/DJ
Property is cleaned by professional cleaning companies
Restaurant
Infinity pool
Process in place to check health of guests
Mini golf
Garden
Cooking classadditional charge
Mobile app for room service
Entertainment staff
Outdoor pool
Trouser pressadditional charge
Babysitting/child servicesadditional charge
Pool with view
Parking
Massageadditional charge
Special diet menus (on request)
Kid-friendly buffet
24-hour front desk
Tour or class about local culture
24-hour security
Fax/photocopyingadditional charge
Live sport events (broadcast)
Themed dinner nights
Aerobics
Grocery deliveries
Internet services
Water sport facilities on site
Currency exchange
Private beach area
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Physical distancing in dining areas
Outdoor furniture
Free parking
Board games/puzzles
Swimming Pool
Chapel/shrine
Shuttle service (additional charge)
Hair cut
Karaoke
Spa facilities
Personal trainer
Ironing service
Beachfront

