Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Fax/photocopyingadditional charge
Massage chair
Beachfront
Live sport events (broadcast)
Spa and wellness centreadditional charge
Business centreadditional charge
Children's playground
Shuttle service
Strollers
Live music/performance
Fire extinguishers
Spa facilities
Thermometers for guests provided by property
First aid kit available
Beauty Services
Infinity pool
Garden
Movie nightsadditional charge
Restaurant
Chapel/shrine
Delivered food is securely covered
Mobile app for room service
Saunaadditional charge
Security alarm
Fitness
Body treatments
Currency exchange
Babysitting/child servicesadditional charge
Kids' outdoor play equipment
Smoke alarms
Airport pick upadditional charge
Walking tours
Hiking
Air conditioning
Property is cleaned by professional cleaning companies
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service (additional charge)
Evening entertainment
Picnic area
Shared stationery such as printed menus, magazines, pens, and paper removed
Family rooms
Hand sanitizer in guest accommodation and key areas
Pool bar
Steam room
Valet parking
Games room
ATM/cash machine on site
Nightclub/DJ
Non-smoking rooms
Airport shuttle
Free parking
Sun umbrellas
Bar
WiFi
Kid-friendly buffet
Daily housekeeping
Aerobics
Barber/beauty shop
Outdoor pool (all year)
Themed dinner nights
Baby safety gates
Process in place to check health of guests
Table tennis
Tour desk
Contactless check-in/check-out
Fitness classes
Outdoor furniture
Guest accommodation is disinfected between stays
Mini golf
24-hour front desk
Facilities for disabled guests
Invoice provided
Kids' club
Entertainment staff
Tour or class about local culture
Food can be delivered to guest accommodation
Massageadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Ironing service
Spa lounge/relaxation area
Breakfast takeaway containers
Concierge service
Staff follow all safety protocols as directed by local authorities
Swimming pool
Board games/puzzles
Safety deposit box
Car hire
Facial treatments
Water sport facilities on site
Lift
Free WiFi
Luggage storage
Special diet menus (on request)
Outdoor pool
Fitness/spa locker rooms
Kid meals
Parking
Pedicure
Bike tours
Karaoke
Key card access
Toilet with grab rails
Breakfast in the room
Wine/champagne
Sun terrace
Key access
Soundproof rooms
Sun loungers or beach chairs
Hair cut
24-hour security
Spa/wellness packages
Cooking classadditional charge
Indoor play area
Screens or physical barriers placed between staff and guests in appropriate areas
Billiards
Trouser pressadditional charge
Face masks for guests available
Grocery deliveries
Personal trainer
Wheelchair accessible
Swimming Pool
Snack bar
Guest accommodation sealed after cleaning
Fruits
Internet services
Pool with view
Body wrap
Cashless payment available
Airport shuttle (additional charge)
CCTV in common areas
Cycling
Laundryadditional charge
Private beach area
Public Bath
Room service
Coffee house on site
Airport drop offadditional charge
Dry cleaningadditional charge
Beach
Yoga classes
Use of cleaning chemicals that are effective against Coronavirus
Kids' pool
Physical distancing rules followed
Terrace
Parking on site
Fitness centre
Manicure
Allergy-free room
Meeting/banquet facilitiesadditional charge
Physical distancing in dining areas
Golf course (within 3 km)additional charge
Access to health care professionals

