Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Internet services
Aerobics
Fitness centre
Access to health care professionals
Airport drop offadditional charge
Non-smoking rooms
Spa lounge/relaxation area
Fruits
Security alarm
Outdoor pool (all year)
Smoke alarms
Babysitting/child servicesadditional charge
Guest accommodation sealed after cleaning
Steam room
Shuttle service (additional charge)
Pool bar
Cashless payment available
Family rooms
Tour desk
Restaurant
Wine/champagne
Body wrap
Outdoor furniture
Daily housekeeping
Spa and wellness centreadditional charge
Mini golf
Table tennis
Linens, towels and laundry washed in accordance with local authority guidelines
Strollers
Beach
CCTV in common areas
Private beach area
Facilities for disabled guests
Golf course (within 3 km)additional charge
Public Bath
Indoor play area
Coffee house on site
Parking
Chapel/shrine
Facial treatments
Trouser pressadditional charge
Fitness
Mobile app for room service
Manicure
Airport pick upadditional charge
Lift
Walking tours
Physical distancing rules followed
Sun loungers or beach chairs
All plates, cutlery, glasses and other tableware have been sanitized
Terrace
Infinity pool
Body treatments
Evening entertainment
Sun terrace
Massageadditional charge
Movie nightsadditional charge
Outdoor pool
Cooking classadditional charge
Physical distancing in dining areas
Kids' club
Fitness/spa locker rooms
ATM/cash machine on site
Meeting/banquet facilitiesadditional charge
Karaoke
Invoice provided
Fitness classes
Fire extinguishers
Face masks for guests available
Property is cleaned by professional cleaning companies
Hand sanitizer in guest accommodation and key areas
Water sport facilities on site
Key access
Free parking
Process in place to check health of guests
Guest accommodation is disinfected between stays
Billiards
Laundryadditional charge
Currency exchange
Massage chair
Personal trainer
Kid meals
Soundproof rooms
Dry cleaningadditional charge
Parking on site
Room service
Pedicure
Grocery deliveries
Free WiFi
24-hour front desk
Cycling
Luggage storage
Toilet with grab rails
Live sport events (broadcast)
Shuttle service
Garden
Bar
Airport shuttle (additional charge)
Yoga classes
Live music/performance
Valet parking
Sun umbrellas
Baby safety gates
Car hire
Breakfast takeaway containers
Safety deposit box
Nightclub/DJ
Hair cut
Games room
Beachfront
Hiking
Saunaadditional charge
Swimming Pool
Snack bar
Kids' pool
Tour or class about local culture
Board games/puzzles
Spa/wellness packages
Key card access
Beauty Services
Children's playground
Air conditioning
Shared stationery such as printed menus, magazines, pens, and paper removed
Fax/photocopyingadditional charge
Concierge service
Kids' outdoor play equipment
Kid-friendly buffet
Airport shuttle
Entertainment staff
Food can be delivered to guest accommodation
Thermometers for guests provided by property
WiFi
Wheelchair accessible
Spa facilities
Use of cleaning chemicals that are effective against Coronavirus
Themed dinner nights
Staff follow all safety protocols as directed by local authorities
Pool with view
Contactless check-in/check-out
Delivered food is securely covered
Ironing service
First aid kit available
Screens or physical barriers placed between staff and guests in appropriate areas
Bike tours
24-hour security
Business centreadditional charge
Special diet menus (on request)
Swimming pool
Barber/beauty shop
Allergy-free room
Breakfast in the room
Picnic area

