Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Grocery deliveries
Mobile app for room service
Safety deposit box
Key card access
Outdoor furniture
Massageadditional charge
Breakfast takeaway containers
Business centreadditional charge
Fitness/spa locker rooms
Hiking
Games room
Fire extinguishers
Soundproof rooms
Swimming pool
Private beach area
Valet parking
Fitness
ATM/cash machine on site
Outdoor pool
Cashless payment available
Non-smoking rooms
Infinity pool
Manicure
Karaoke
Laundryadditional charge
Cooking classadditional charge
Bar
Yoga classes
Facial treatments
Daily housekeeping
Babysitting/child servicesadditional charge
Body wrap
Linens, towels and laundry washed in accordance with local authority guidelines
Billiards
Movie nightsadditional charge
Baby safety gates
Fax/photocopyingadditional charge
Children's playground
Airport shuttle (additional charge)
CCTV in common areas
Entertainment staff
Staff follow all safety protocols as directed by local authorities
Walking tours
Sun umbrellas
Coffee house on site
Pedicure
Meeting/banquet facilitiesadditional charge
Dry cleaningadditional charge
Bike tours
Air conditioning
Airport shuttle
Thermometers for guests provided by property
Breakfast in the room
Shared stationery such as printed menus, magazines, pens, and paper removed
Massage chair
Pool bar
Kid-friendly buffet
Screens or physical barriers placed between staff and guests in appropriate areas
Wheelchair accessible
Invoice provided
Hand sanitizer in guest accommodation and key areas
Parking
Room service
Currency exchange
Saunaadditional charge
Kid meals
Beauty Services
Contactless check-in/check-out
Live music/performance
Pool with view
Outdoor pool (all year)
Special diet menus (on request)
Physical distancing in dining areas
Body treatments
Property is cleaned by professional cleaning companies
Water sport facilities on site
Table tennis
Restaurant
Terrace
Facilities for disabled guests
Shuttle service
Key access
Airport pick upadditional charge
Fruits
Tour or class about local culture
Evening entertainment
Spa and wellness centreadditional charge
Live sport events (broadcast)
Free WiFi
Guest accommodation is disinfected between stays
Concierge service
Golf course (within 3 km)additional charge
Kids' outdoor play equipment
Mini golf
Tour desk
Garden
Trouser pressadditional charge
Indoor play area
Kids' pool
Chapel/shrine
Picnic area
Spa lounge/relaxation area
Themed dinner nights
Physical distancing rules followed
Family rooms
Allergy-free room
Sun loungers or beach chairs
Free parking
Access to health care professionals
Public Bath
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Spa facilities
Airport drop offadditional charge
Shuttle service (additional charge)
WiFi
Luggage storage
Car hire
Cycling
Barber/beauty shop
Steam room
First aid kit available
Ironing service
Beach
Kids' club
Lift
Hair cut
Guest accommodation sealed after cleaning
Strollers
Sun terrace
Fitness classes
24-hour front desk
Wine/champagne
Face masks for guests available
Swimming Pool
24-hour security
Aerobics
Spa/wellness packages
Security alarm
Fitness centre
Smoke alarms
Toilet with grab rails
Internet services
Nightclub/DJ
Process in place to check health of guests
Beachfront
Personal trainer
Use of cleaning chemicals that are effective against Coronavirus
Board games/puzzles
Delivered food is securely covered
Parking on site
Snack bar

