Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Beauty Services
Aerobics
Airport shuttle
Outdoor pool (all year)
Pool bar
Wine/champagne
Personal trainer
Sun umbrellas
Access to health care professionals
Laundryadditional charge
Breakfast in the room
Babysitting/child servicesadditional charge
Ironing service
Car hire
Safety deposit box
Board games/puzzles
Hiking
Bike tours
Toilet with grab rails
Nightclub/DJ
Property is cleaned by professional cleaning companies
Spa and wellness centreadditional charge
Kids' pool
Soundproof rooms
Sun terrace
Dry cleaningadditional charge
Private beach area
Tour desk
Luggage storage
Games room
Facilities for disabled guests
Facial treatments
Mobile app for room service
Guest accommodation is disinfected between stays
24-hour front desk
Room service
Screens or physical barriers placed between staff and guests in appropriate areas
Special diet menus (on request)
Fitness classes
Picnic area
Shuttle service
Meeting/banquet facilitiesadditional charge
Non-smoking rooms
Evening entertainment
Spa lounge/relaxation area
Invoice provided
Movie nightsadditional charge
Shuttle service (additional charge)
Contactless check-in/check-out
WiFi
Allergy-free room
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Golf course (within 3 km)additional charge
Kid-friendly buffet
Physical distancing in dining areas
Airport pick upadditional charge
Lift
Airport shuttle (additional charge)
Fire extinguishers
Terrace
Entertainment staff
Key access
Kids' club
Water sport facilities on site
Internet services
Tour or class about local culture
Massageadditional charge
Themed dinner nights
Yoga classes
Garden
Face masks for guests available
Baby safety gates
Mini golf
Public Bath
Live sport events (broadcast)
Table tennis
Bar
Thermometers for guests provided by property
Coffee house on site
Fitness centre
Billiards
Children's playground
Body treatments
Live music/performance
Pool with view
Strollers
Valet parking
Grocery deliveries
Spa/wellness packages
Spa facilities
Saunaadditional charge
Beach
24-hour security
Cashless payment available
Currency exchange
Swimming Pool
Kid meals
Outdoor furniture
Steam room
Kids' outdoor play equipment
Free parking
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Delivered food is securely covered
Breakfast takeaway containers
Karaoke
Wheelchair accessible
Sun loungers or beach chairs
Cycling
Free WiFi
Trouser pressadditional charge
ATM/cash machine on site
Parking on site
Security alarm
Barber/beauty shop
Process in place to check health of guests
Chapel/shrine
Beachfront
Hair cut
Parking
CCTV in common areas
Guest accommodation sealed after cleaning
Air conditioning
Swimming pool
Fitness
Fruits
Outdoor pool
Cooking classadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Snack bar
Key card access
Physical distancing rules followed
Indoor play area
Pedicure
First aid kit available
Airport drop offadditional charge
Body wrap
Massage chair
Fitness/spa locker rooms
Fax/photocopyingadditional charge
Restaurant
Concierge service
Family rooms
Linens, towels and laundry washed in accordance with local authority guidelines
Manicure
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Business centreadditional charge
Daily housekeeping
Infinity pool
Walking tours

