Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Discover the wonders of Mexico, a vibrant blend of history, culture, and natural beauty. Explore ancient Mayan ruins like Chichen Itza, swim in mesmerizing cenotes, or relax on the pristine beaches of Cancun and Tulum. Mexico City offers world-class museums, lively festivals, and culinary delights. Stay in luxurious resorts, eco-lodges, or charming boutique hotels for a perfect vacation. From cultural treasures to scenic escapes, Mexico promises unforgettable adventures.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Hair cut
Non-smoking rooms
ATM/cash machine on site
Kids' outdoor play equipment
Process in place to check health of guests
Hiking
Pool bar
Shared stationery such as printed menus, magazines, pens, and paper removed
Sun loungers or beach chairs
Cooking classadditional charge
Live sport events (broadcast)
Fruits
Use of cleaning chemicals that are effective against Coronavirus
Airport shuttle
Spa lounge/relaxation area
Currency exchange
Wine/champagne
Entertainment staff
Massageadditional charge
Golf course (within 3 km)additional charge
Fire extinguishers
Outdoor furniture
Parking
Special diet menus (on request)
Karaoke
Chapel/shrine
Pedicure
Facilities for disabled guests
Physical distancing rules followed
Cycling
Water sport facilities on site
Spa and wellness centreadditional charge
Table tennis
Tour or class about local culture
Shuttle service
Safety deposit box
WiFi
Kids' club
Babysitting/child servicesadditional charge
Outdoor pool (all year)
Walking tours
Concierge service
Public Bath
Yoga classes
Themed dinner nights
Billiards
Airport shuttle (additional charge)
Fitness centre
Saunaadditional charge
Allergy-free room
Airport pick upadditional charge
Children's playground
Baby safety gates
Personal trainer
Air conditioning
Fitness classes
Ironing service
Cashless payment available
Sun terrace
Meeting/banquet facilitiesadditional charge
Breakfast in the room
Mobile app for room service
Delivered food is securely covered
Evening entertainment
Games room
Massage chair
Dry cleaningadditional charge
Tour desk
Soundproof rooms
24-hour front desk
Guest accommodation sealed after cleaning
Mini golf
Family rooms
Restaurant
Wheelchair accessible
Outdoor pool
Kid-friendly buffet
Private beach area
Fax/photocopyingadditional charge
Lift
Spa facilities
Daily housekeeping
Pool with view
Business centreadditional charge
Coffee house on site
Live music/performance
All plates, cutlery, glasses and other tableware have been sanitized
Kids' pool
Manicure
Beachfront
Beauty Services
Fitness/spa locker rooms
Terrace
Strollers
Aerobics
Picnic area
Nightclub/DJ
Car hire
Invoice provided
Hand sanitizer in guest accommodation and key areas
Bar
24-hour security
Face masks for guests available
Thermometers for guests provided by property
Swimming Pool
Property is cleaned by professional cleaning companies
Body wrap
Internet services
Key access
Linens, towels and laundry washed in accordance with local authority guidelines
Grocery deliveries
Infinity pool
Staff follow all safety protocols as directed by local authorities
Steam room
Swimming pool
Access to health care professionals
Movie nightsadditional charge
Free WiFi
Security alarm
Screens or physical barriers placed between staff and guests in appropriate areas
Airport drop offadditional charge
First aid kit available
Laundryadditional charge
Free parking
Bike tours
Sun umbrellas
Garden
Fitness
Spa/wellness packages
Snack bar
Trouser pressadditional charge
Contactless check-in/check-out
Guest accommodation is disinfected between stays
Board games/puzzles
Room service
Smoke alarms
Key card access
Indoor play area
Beach
CCTV in common areas
Physical distancing in dining areas
Breakfast takeaway containers
Parking on site
Barber/beauty shop
Valet parking
Food can be delivered to guest accommodation
Shuttle service (additional charge)
Facial treatments
Toilet with grab rails
Luggage storage
Body treatments
Kid meals

