Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extrasbathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort isincluded.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. This suite boasts a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suites kitchen, which features a tea and coffee maker, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as winechampagne for guests. The unit has 1 bed. ;
Grand Deluxe Garden View.
Business centre
Babysitting/child servicesadditional charge
Special diet menus (on request)
Fruits
Rooftop pool
Valet parking
Laundryadditional charge
Body wrap
Terrace
Pool bar
Fire extinguishers
Tour or class about local cultureadditional charge
Barber/beauty shop
Access to health care professionals
Food can be delivered to guest accommodation
Delivered food is securely covered
Tour desk
Key card access
Airport shuttle
Airport pick upadditional charge
Parking garage
Fitness
Airport shuttle (additional charge)
Staff follow all safety protocols as directed by local authorities
Wine/champagneadditional charge
Restaurant
Free parking
Airport drop offadditional charge
Hair cut
Water sport facilities on siteadditional charge
Mobile app for room service
Snorkellingadditional charge
Shuttle service
Fence around pool
24-hour front desk
Happy hour
Divingadditional charge
Garden
Internet services
Accessible parking
Invoice provided
Massage chair
Safety deposit box
Outdoor pool
Room service
Massageadditional charge
Indoor play area
Non-smoking rooms
Coffee house on site
Facial treatments
Yoga classes
Hair colouring
Sun umbrellas
Hand sanitizer in guest accommodation and key areas
Hair styling
Ironing serviceadditional charge
Spa and wellness centreadditional charge
Swimming Pool
Outdoor furniture
Swimming pool
Cashless payment available
Spa/wellness packages
Fitness classes
ATM/cash machine on site
First aid kit available
Beauty Services
Spa facilities
Private parking
Heated pool
Evening entertainment
Trouser pressadditional charge
Entertainment staff
Swimming pool toys
Sun terrace
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast in the room
Kids' outdoor play equipment
Shared lounge/TV area
Horse ridingoffsiteadditional charge
Nightclub/DJ
WiFi
Manicure
Fax/photocopyingadditional charge
Kid meals
Express check-in/check-out
Kids' pool
Guest accommodation is disinfected between stays
Dry cleaningadditional charge
Billiards
Table tennis
Cycling
Meeting/banquet facilitiesadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Snack bar
Pedicure
Luggage storage
Tennis court
Free WiFi
Steam room
Body treatments
Bowlingadditional charge
CCTV in common areas
Lockers
Hair treatments
Shared stationery such as printed menus, magazines, pens, and paper removed
Facilities for disabled guests
Breakfast takeaway containers
Private beach area
Spa lounge/relaxation area
Private check-in/check-out
Live sport events (broadcast)
Designated smoking area
Car hire
Beach
Water park
Pool with view
24-hour security
Fishingoffsiteadditional charge
Lift
Sun loungers or beach chairs
Fitness centre
Face masks for guests available
Water slide
Fitness/spa locker rooms
Security alarm
Games room
Mini golf
Live music/performance
Personal trainer
Bar
Children's playground
Use of cleaning chemicals that are effective against Coronavirus
Parking on site
Saunaadditional charge
Shuttle service (additional charge)
Body scrub
Family rooms
WiFi available in all areas
Contactless check-in/check-out
Golf course (within 3 km)additional charge
Tennis equipment
Parking
Physical distancing in dining areas
Physical distancing rules followed
Outdoor pool (all year)
Linens, towels and laundry washed in accordance with local authority guidelines
Smoke alarms
Daily housekeeping
Make up services
All plates, cutlery, glasses and other tableware have been sanitized
Currency exchange
Air conditioning
Process in place to check health of guests
Guest accommodation sealed after cleaning
Kids' club
Chapel/shrine
Board games/puzzles

