Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extrasbathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort isincluded.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. This suite boasts a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suites kitchen, which features a tea and coffee maker, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as winechampagne for guests. The unit has 1 bed. ;
Grand Deluxe Garden View.
Currency exchange
ATM/cash machine on site
Special diet menus (on request)
Outdoor pool (all year)
Rooftop pool
Tennis court
Kids' pool
Swimming Pool
Cycling
Golf course (within 3 km)additional charge
Face masks for guests available
Parking
Facial treatments
Terrace
Car hire
Fitness centre
Breakfast takeaway containers
Family rooms
Facilities for disabled guests
Water sport facilities on siteadditional charge
Access to health care professionals
Delivered food is securely covered
Process in place to check health of guests
Lift
Nightclub/DJ
Shuttle service (additional charge)
Board games/puzzles
Fire extinguishers
Restaurant
Spa lounge/relaxation area
Pool bar
Spa facilities
Children's playground
Entertainment staff
Bowlingadditional charge
Meeting/banquet facilitiesadditional charge
Indoor play area
All plates, cutlery, glasses and other tableware have been sanitized
Fishingoffsiteadditional charge
Free WiFi
Bar
Personal trainer
Luggage storage
Body treatments
Airport drop offadditional charge
Laundryadditional charge
Billiards
Mobile app for room service
Tour or class about local cultureadditional charge
Daily housekeeping
Air conditioning
Spa and wellness centreadditional charge
CCTV in common areas
Hair styling
Airport shuttle (additional charge)
Water park
Saunaadditional charge
Breakfast in the room
Evening entertainment
Barber/beauty shop
Body wrap
Lockers
Physical distancing rules followed
Tennis equipment
Safety deposit box
Smoke alarms
Massage chair
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness/spa locker rooms
Table tennis
Business centre
Guests have the option to cancel any cleaning services for their accommodation during their stay
Outdoor pool
Private beach area
Fitness classes
Accessible parking
Hair cut
Hair treatments
Shared stationery such as printed menus, magazines, pens, and paper removed
Fitness
Hand sanitizer in guest accommodation and key areas
Ironing serviceadditional charge
Internet services
Kids' outdoor play equipment
Coffee house on site
Designated smoking area
Valet parking
Sun umbrellas
First aid kit available
Trouser pressadditional charge
Garden
Mini golf
Contactless check-in/check-out
Linens, towels and laundry washed in accordance with local authority guidelines
Happy hour
Sun terrace
Swimming pool toys
Airport pick upadditional charge
Express check-in/check-out
Parking garage
Hair colouring
WiFi available in all areas
Pedicure
Sun loungers or beach chairs
Airport shuttle
Guest accommodation is disinfected between stays
Key card access
Use of cleaning chemicals that are effective against Coronavirus
Steam room
Wine/champagneadditional charge
Yoga classes
Chapel/shrine
Water slide
Spa/wellness packages
Beach
24-hour security
Fax/photocopyingadditional charge
Kid meals
Live sport events (broadcast)
Divingadditional charge
Beauty Services
Free parking
Private parking
Food can be delivered to guest accommodation
Dry cleaningadditional charge
Games room
Make up services
Babysitting/child servicesadditional charge
Fruits
Swimming pool
Fence around pool
Snorkellingadditional charge
Non-smoking rooms
Horse ridingoffsiteadditional charge
Shared lounge/TV area
WiFi
Physical distancing in dining areas
Massageadditional charge
Invoice provided
Staff follow all safety protocols as directed by local authorities
Outdoor furniture
24-hour front desk
Body scrub
Live music/performance
Cashless payment available
Heated pool
Shuttle service
Manicure
Security alarm
Room service
Parking on site
Guest accommodation sealed after cleaning
Snack bar
Private check-in/check-out
Kids' club
Tour desk
Pool with view

