Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
No. of rooms
898
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
8.4/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extrasbathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort isincluded.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. This suite boasts a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suites kitchen, which features a tea and coffee maker, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as winechampagne for guests. The unit has 1 bed. ;
Grand Deluxe Garden View.
Fishingoffsiteadditional charge
Shuttle service
Kids' pool
Guest accommodation sealed after cleaning
WiFi
Games room
Contactless check-in/check-out
Garden
Bowlingadditional charge
Rooftop pool
Airport pick upadditional charge
Spa and wellness centreadditional charge
Facilities for disabled guests
Breakfast in the room
Airport drop offadditional charge
Facial treatments
Happy hour
Sun loungers or beach chairs
Parking
Valet parking
ATM/cash machine on site
Hair colouring
Food can be delivered to guest accommodation
Internet services
Tour or class about local cultureadditional charge
Evening entertainment
Room service
Daily housekeeping
Swimming Pool
Meeting/banquet facilitiesadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Tennis court
Manicure
Fence around pool
Non-smoking rooms
Heated pool
Delivered food is securely covered
Body scrub
CCTV in common areas
Tour desk
Steam room
Body treatments
Family rooms
Kids' club
Yoga classes
Physical distancing in dining areas
Special diet menus (on request)
Restaurant
Massage chair
Access to health care professionals
Trouser pressadditional charge
Fitness centre
Live music/performance
Babysitting/child servicesadditional charge
24-hour front desk
Fax/photocopyingadditional charge
Water park
Snorkellingadditional charge
Children's playground
Process in place to check health of guests
Horse ridingoffsiteadditional charge
Shared lounge/TV area
Shared stationery such as printed menus, magazines, pens, and paper removed
Table tennis
Guest accommodation is disinfected between stays
Snack bar
Kids' outdoor play equipment
Free parking
Barber/beauty shop
Fitness classes
Live sport events (broadcast)
Pool with view
Screens or physical barriers placed between staff and guests in appropriate areas
Body wrap
Airport shuttle
Cashless payment available
Private check-in/check-out
Pedicure
Sun terrace
Coffee house on site
Car hire
Physical distancing rules followed
All plates, cutlery, glasses and other tableware have been sanitized
Fire extinguishers
Express check-in/check-out
Parking on site
Private beach area
Wine/champagneadditional charge
Shuttle service (additional charge)
Parking garage
Designated smoking area
Luggage storage
Spa facilities
Nightclub/DJ
Swimming pool
Pool bar
Currency exchange
Swimming pool toys
Dry cleaningadditional charge
Hair cut
Mini golf
Air conditioning
Fitness/spa locker rooms
Cycling
Fitness
Outdoor furniture
Outdoor pool
Board games/puzzles
Staff follow all safety protocols as directed by local authorities
Guests have the option to cancel any cleaning services for their accommodation during their stay
Key card access
Use of cleaning chemicals that are effective against Coronavirus
WiFi available in all areas
Outdoor pool (all year)
Sun umbrellas
Face masks for guests available
Invoice provided
Lift
Make up services
Billiards
Tennis equipment
Airport shuttle (additional charge)
Bar
Beach
Hair treatments
Entertainment staff
Laundryadditional charge
First aid kit available
Safety deposit box
Personal trainer
Spa lounge/relaxation area
Security alarm
Indoor play area
Business centre
Chapel/shrine
Kid meals
Saunaadditional charge
Lockers
Accessible parking
Breakfast takeaway containers
Ironing serviceadditional charge
Water sport facilities on siteadditional charge
Golf course (within 3 km)additional charge
Mobile app for room service
Divingadditional charge
Massageadditional charge
Fruits
Smoke alarms
Beauty Services
Hair styling
Terrace
Spa/wellness packages
Hand sanitizer in guest accommodation and key areas
Private parking
Free WiFi
24-hour security
Water slide

